Frequently Asked Questions
Checkout our FAQ (Frequent ask questions) for more details and support. these are most asked questions from our customers globally.
Yes. We ship internationally at a very cheap and affordable price. Add to cart what you need, proceed to check out, and select your shipping preferences (duration/cost).
Yes, We offer Free shipping on all orders above 100$. The free shipping option will only appear on the checkout page if and only if the condition for free shipping is met. Hence be sure to select that option.
All orders are shipped within or after 24 hours once a cleared payment have been received. Standard(ground/sea) Mail can take up to 10 days maximum, depending on where you live. In contrary to that, we offer Stealth VIP(Air/Plane) Services in which your parcel can take up to 2-7 days depending on your location as well. Once you complete an order, we will tell you how long it will take for you to receive your item(s) and we will as well give you a tracking code to track your order on our site.
If your order does not arrive or gets seized, we will in all fairness ship your package again. For free! We have the following reshipping conditions:
Free reshipping takes place after 2 business days. Most packages arrive within 3 days. International mail and customs can have various delays, hence the waiting period.
If you have entered an incorrect address (Like forgetting the apartment number), then we cannot reship for free. The address is printed out EXACTLY as you enter it, no manual actions on our side (unless you ask us to). However, we do not leave you standing in the cold, so to compensate you will get a coupon for a 40% discount on your next order.
You can give an alternative address for the 2nd shipment. We will also use a different stealth method.
We do ship to these countries, but at own risk. If your package does not arrive, reshipping for free is not possible. For other countries: delivery is guaranteed! So, if you live in for example the United States of America (All 50 States), UK, Italy. France, Poland, Spain, Sweden, Germany. Ireland, Austria. Denmark, Greece, Netherlands, Australia delivery of your package is guaranteed by us.